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OTT19-Renew-General

Renew

What path will she choose next year?

With AWESOME programs in STEAM, Outdoor Adventure, Entrepreneurship and Civic Engagement, she is ready to learn dozens of new skills and earn many awards. At Girl Scouts, the trail is hers to blaze! Whatever her next step looks like, we can help make it happen.

Members who renewed by September 30, 2019 are eligible for our
On-Time Renewal incentives.





Not yet a member? Join now


 Not sure how to renew? View our step by step resources below.

 

INCENTIVES (for those renewed by 9/30/19):

2019-20 On-Time T-Shirt
  • $20 for all sizes (youth – adult)
  • Purchase link and details will be sent to those registered on-time beginning in late September
  • Orders will be due by 11:59 pm, Oct. 21
  • T-shirt orders will be received prior to Thanksgiving
 
Troop Incentives

Troops that have registered 90% of their girls by Sept. 30 will be entered into a drawing for one of the following prizes:

  • 1 free night in a Trail Center in March/April valued at $120.00 (Some restrictions apply)
  • $50 for your troop account
  • New 6 person tent valued at $180.00 each (2 given away)
  • Girl Scout Tablecloth (3 given away)
  • Badges for a completed Journey (5 troops to receive) 
  • On-Time T-Shirt for troop members registered by 10/1 (1 troop)
  • Ice cream sundae bar at troop meeting (2 troops to receive)

Troops must have two registered leaders and minimum five girls to be eligible for incentives. (Some exceptions will apply for Senior & Ambassador troops)

 
Service Unit Incentives

The top three service units with the most growth from June 1–Sept. 30 can choose from one of the following:

  • Preferential pick of day camp dates (for qualifying SU)
  • Dinner provided at a SU Meeting
  • Custom designed patch for a SU event
Steps to Renew
  1. Login to MyGS at gsksmo.org
  2. From your Member Profile, visit the Membership tab
  3. Switch your view to “Next Year”
  4. Select “Renew” for all family members you wish to renew. Not sure yet?  Just select “Renew later” for that person
  5. Press "Continue" to start the renewal process and submit your payment

 STEPS TO RENEW VIDEO   |    STEPS TO RENEW PDF GUIDE

Questions? Contact the Customer Care team at 816.759.3025 or customercare@gsksmo.org

Financial Assistance/Opportunity Fund
If you need financial assistance through the Opportunity Fund, check the "Request Aid" box next to your daughter’s name on the payment screen. Parents must also complete the 2020 Opportunity Fund application. Troop leaders cannot request financial assistance for girls in their troop.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact the Customer Care team at 816.759.3025 or customercare@gsksmo.org.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our Customer Care team to verify that your username/email address is correct. 816.759.3025 or customercare@gsksmo.org.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: The Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact the Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your the Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a troop leader in that troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

The Customer Care team can provide additional support.