Troops participating in the Product Programs (Candy, Nuts + Magazines and Cookies) are asked to deposit ALL monies (cash + checks) collected in to their troop account.
Monies for each program will be pulled/debited from the troop account as follows:
- Fall Product Program: October 28, 2019. All funds to cover your Candy, Nuts & Magazines orders should be deposited at this time.
- Cookies: 1st pull March 2, 2020. Amount equal to $1 for every package the troop has. 2nd and final pull March 16, 2020. The remaining balance due, will occur. All funds should be deposited and available in time for the second and final pull.
For troops who bank with Bank of America, this pull/debit process is automatic and no further action is required.
For troops who bank outside of Bank of America, you are required to complete two steps due October 1 if participating in both Product Programs and January 1 if participating in the Cookie Program only:
Account Reporting Form
ACH Authorization Form
BOUNCED/RETURNED CHECKS:
If during either of our Product Programs your troop encounters a bounced check from a customer, complete the Bounced/Returned Check Reimbursement Form to access support.
Bounced/Returned Check Reimbursement Form
FUNDS NOT YET AVAILABLE IN TROOP ACCOUNT?
If your troop account doesn’t have the balance owed as outlined above, submit an Insufficient ACH form no later than the Thursday prior to the pull date. Forms received after this date may not be processed.
Insufficient ACH Form
Download the Troop Cookie Manager Training Guide: English | Spanish
