Girl Scout Day at the K!

Sunday, June 26, 1:10 PM

*Please note, MLB reserves the right to move this game to the evening. Refunds and exchanges will not be available if game time is moved.

Come cheer on our Kansas City Royals as they take on the Oakland Athletics June 26^th for Girl Scout Day at The K! Girl Scout Day at the K is open to Girl Scouts, friends, families and supporters.

All tickets will be purchased and redeemed through the MLB system beginning April 25. Ticket sales will close when tickets sell out or on June 13, whichever comes first.

Girl Scouts who sold 300+ boxes of Girl Scout Cookies earn two FREE tickets for the game on June 26th, $20 to be used towards concessions/souvenirs in the stadium, and the opportunity to participate in the on-field experience prior to the game. Girl Scouts must remain in ratio. Drop offs without an accompanying adult are not allowed.

>> Watch this brief Girl Scout Day at the K video for step-by-step instructions on redeeming and purchasing tickets!

>> Click here to purchase tickets (for up to 19 people)

Groups of 20+ contact Jennifer McCarty at jennifer.mccarty@royals.com. You will receive a response within 1-2 business days.

>> Click here to purchase parking

Cookie Recognition Tickets are guaranteed through May 31 at 5:00 pm. Those who redeem their tickets as part of the Cookie Recognition program April 11 – May 31 will be mailed a patch and wristband for the on-field experience. $20 for concessions/souvenirs will be uploaded in early June to the MLB account of the person who redeemed the ticket vouchers. Both tickets and concession dollars can be forwarded to other individuals within the MLB Ballpark App.

Those who redeem their two free tickets as part of the Cookie Recognition program after May 31 will need to pick up their patch and wristband for the on field experience outside of Gate E on June 26. They will not be mailed to you.

Price per person: $19.50 ($17 ticket + $2.50 MLB Fee). Note there is a per order (not per ticket) transaction fee of $3.50. (Waived for orders placed using only voucher codes for Cookie Recognition earners)

Parking: Parking is not included in the Cookie Recognition or in the price of individual tickets. Parking is $20 when added while purchasing tickets and/or redeeming cookie recognition voucher codes. Parking can be purchased with a credit card on game day for $30 (no cash).

Toddlers 32 inches and shorter may attend for free, but must sit on a guardian’s lap (not their own seat).

All Cookie Earners will receive a FREE Day at the K patch. The first 500 Girl Scouts (who didn’t earn as part of the Cookie Program) who come to our table(s) at Day at the K on June 26 will also receive a FREE patch.

T-Shirt Information:

T-shirt sales have CLOSED.
Order Deadline: 11:59 pm, Sunday, May 22
Orders will be shipped the 1^st or 2^nd week of June

Questions?: If you have concerns about your girl's eligibility for this cookie recognition contact the Customer Care team at 816-759-3025 or at cookies@gsksmo.org . If you have questions about redeeming voucher codes or purchasing tickets, contact Jennifer McCarty at the Royals at jennifer.mccarty@royals.com. You will receive a response within 1-2 business days.

Ticket Redemption/Purchase FAQ

How do I get my tickets?
You will need to download the MLB Ballpark App to see your tickets and to get into the stadium on game day. Paper/printed tickets are not available.

How do I make sure my group sits together?
Nothing is more fun than a ballgame with your friends and family! If you want to sit with your family, troop and/or service unit, you can do so! But in order to do so, you must place one order, with all your tickets, including recognition tickets. If your order includes recognition earners, you must get the voucher codes for those tickets from the girls’ caregiver. Each recognition earner has two voucher codes. Please coordinate within your troop/group so one person orders all tickets (including cookie recognitions) in ONE order.

What information do I need to register my family or troop?
Before purchasing/redeeming Royals tickets, please coordinate within your troop/group to collect this information:

2 Voucher Codes for each girl who earned the cookie recognition (if any)
Each cookie recognition includes: 2 free tickets, $20 for concessions/souvenirs, and 1 admission wristband for the on field experience
Number of tickets to purchase. Ticket price is $19.50 ($17 base fee + $2.50 MLB fee per ticket).
There is a $3.50 per order MLB processing fee.
Number of parking vouchers you need to purchase.
Every order can purchase up to two parking vouchers.

Remember, if you want to sit as a group, all tickets must be redeemed/purchased in ONE order. Your order cannot be altered once it has been placed.

How do I claim my cookie recognition tickets?
Caregivers of the girls who earned the recognition (2 free tickets, $20 for concessions/souvenirs, 1 patch, and 1 admission wristband for the on field experience) will receive an email with two voucher codes in April. Those codes can be redeemed through the MLB system when placing your order. If you are placing a group order that includes recognition earners, you must reach out to the caregiver to obtain the voucher codes for their girl. Recognition tickets are guaranteed through May 31. Place your order prior to May 31.

How do I get my $20 in concession/souvenir dollars, patch, and wristband?
A $20 paper concessions certificate is no longer provided for recognition earners. Two $10 concessions/souvenir "tickets" will be uploaded in mid-June to the MLB account of the person who redeemed the ticket vouchers. That person can then forward the $20 through the MLB Ballpark App as needed. Recogntion orders placed prior to May 31 will receive their patch and wristband in the mail.

I’m a troop leader; can I claim the recognition tickets for the girls in my troop?
Troop leaders can claim cookie recognition tickets on behalf of girls in their troop if they reach out to those caregivers to request the voucher codes to redeem those tickets.

What if I need more than 20 tickets (including paid and recognition tickets)?
If you need to place an order for 20 or more tickets (including paid and recognition tickets) please contact Jennifer McCarty at the Royals at jennifer.mccarty@royals.com. You will receive a response within 1-2 business days.

I am a guardian with girls in different troops. Will we be seated together?
No. Separate orders will not be seated together. Please work with your troop leaders to decide if you want your entire family’s tickets included within a troop order, or if you wish to order your family tickets separately under your name.

Something has come up and I am not able to attend the game. Can I get a refund?
No, ticket sales are final.

The game was moved to an evening time and now I can’t attend. Can I get a refund?
MLB reserves the right to move this game to an evening game. There are no refunds on tickets if this change is made.

Where will I be seated?
Our Girl Scout Day at the K seats will be in the View Box and View Reserved levels and you will be given the best available seats when placing your order. The Royals cannot accommodate requests to seat separate orders together, so please coordinate ticket orders with your groups so they can be purchased/redeemed in ONE order.

Who should I contact regarding mobility and special needs accommodations?
Please contact Jennifer McCarty at the Royals at jennifer.mccarty@royals.com if you have any mobility or special needs. You will receive a response within 1-2 business days.

Patch Information

There be a Girl Scout Day at the K patch.
All Cookie Earners will receive a FREE Day at the K patch. The first 500 Girl Scouts (who didn’t earn as part of the Cookie Program) who come to our table(s) at Day at the K on June 26 will also receive a FREE patch.
Patches will be mailed to girls who earned the recognition and placed their order by May 31.
All other patches may be picked up on game day outside and inside Gate E before entering the stadium.
Families with season tickets may visit the Girl Scout table outside and inside Gate E before they enter the stadium to pick up a patch for their Girl Scout(s).

Event Day FAQ

Is parking included in the recognition?
Parking is not included in the Cookie recognition. Parking is $20 when added while purchasing tickets and/or redeeming cookie recognition voucher codes. Parking can be purchased with a credit card on game day for $30 (no cash).

I’m a troop leader; how do I supervise my girls if we are not seated together?
If you wish to sit as a group, please coordinate within your troop/family so one person orders all tickets (including cookie recognition packs) in ONE order. Girls who earned the Royals recognition earn 2 free tickets so they can bring a guardian with them.

What is the “on field experience” for recognition earners?
Girl Scouts who earned the cookie recognition have the opportunity, if they choose, to walk around the field prior to gates opening on June 26. These girls will receive a color-coded wristband with their patch. Please ensure the girl wears this wristband on the day of the game or she will not participate in the on field experience. Adults/caregivers/volunteers may not join the girls and must wait in the grassy area outside of Gate E. The girls will return to this location. Do not drop your Girl Scout off and leave the area or go inside the stadium.

At 11:30am, all girls participating in the on field experience must be assembled at the grassy area located to the right of Gate E outside the stadium. Girls will be organized into groups based on the color of their wristband. Girls whose tickets are redeemed in the same order will receive the same color wristband. Each group will be monitored by Girl Scout staff and Royals staff. When the players have exited the field from pre-game warm-up, approximately at noon, each group will be called individually to walk the stadium. At this time, adults will stay behind and wait at the color-coded sign until their Girl Scout returns. The girls enter the stadium through a lighted tunnel; walk the outfield of the stadium, return through the tunnel, and return to their color-coded sign. They remain in a group formation throughout the walk.

Notes for Younger/Anxious Girls: This experience is not mandatory for recognition earners as we know this can be stressful for some Girl Scouts. Parents/guardians/siblings cannot walk with their daughters because our group already exceeds the maximum capacity for this experience. If your daughter is anxious, but would still like to walk, please arrive early and speak with the staff member in charge of her color-coded group. Our staff can ensure your daughter stays near a staff member, or will match her up with an older Girl Scout to walk with.

Please Note: If this game is moved to an evening game, Girl Scouts will not be able to walk the field prior to the gates opening.

Concession Dollars Redemption

Two $10 concessions/souvenir "tickets" will be uploaded in mid-June to the MLB account of the person who redeemed the ticket vouchers. That person can then forward the $20 through the MLB Ballpark App as needed. All dollars will expire at the end of the current MLB season.

To utilize the dollars on game day, open the MLB Ballpark App, click on "Wallet" tab and then click on “1 Ticket” (see image 1 below). Then click on "Open" (see image 2 below) and the barcode will populate for concession stand workers to scan.

If you are having problems within the MLB app, please contact Jennifer McCarty at the Royals at jennifer.mccarty@royals.com. You will receive a response within 1-2 business days. If you have concerns about your girl's eligibility for this cookie recognition, please contact cookies@gsksmo.org.