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Joining for the first time?

Making friends, testing her strengths, exploring new possibilities. It’s all here for her.

Whether teaming up with others or learning to shine on their own, Girl Scouts have the tools and community support they need to succeed.

Press play with Girl Scouts. Where she can be herself and her confidence can soar.

She’s ready to go.


Time to Renew, Girl Scout!

Connecting. Testing her strength. Making a difference. Renew today to make sure your Girl Scout continues to shine her brightest. Check out our spring renewal incentives for girls, troops and service units. Spring Renewal is from April 1–June 1.

You are renewing for Membership Year 2023
(Oct. 1, 2022 – Sept. 30, 2023)

Need the login to your family account?
Email Customer Care or call 816-759-3025.

 Not sure how to renew? 
View our step by step guide to renewing your troop.

Renewal Incentives
GIRL INCENTIVES:
 
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  • If a girl renews by May 13, she will receive a special invitation to attend the Paint Your World Purple with Kristen Bell Virtual Event on May 19! See all the details now.
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  • If a girl renews by June 1, she receives a FREE Paint Your World patch (this will be delivered to troop leaders or sent by mail to Indy Girl Scouts in early Fall 2022). This patch is also tied to the Paint Your World Purple Virtual Event with Kristen Bell. You do not need to attend to get this patch for FREE. Do not purchase online.
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  • If a girl or adult renews by September 30, she will have the opportunity to purchase the exclusive on-time t-shirt for $25 each. Sizes will range from youth to adult. T-shirt purchase link will be sent in late September to all spring / on-time members. 
  • If a Girl Scout is renewed by June 1, she will be entered in a FUN, GIVEAWAY drawing for some SUPER COOL family fun opportunities with our community partners. Be sure to follow our Facebook page for more details.


TROOP INCENTIVES:
 
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  • If the troop meets an 80% or higher renewal by June 1, every Girl Scout and registered leaders will receive a Purple Fur with Trefoil Charm bag clip.
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  • If the troop meets an 80% or higher renewal by May 1, troop leaders can select a “Get Organized” or “Celebration” Kit.
  • Throughout the campaign as a troop meets 80% or higher renewal, troop will be entered in our FUN, GIVEAWAY Drawings. Be sure to follow our Facebook page for all the details throughout our spring renewal campaign (April 1–June 1). 

Eligible troops require a minimum of (2) registered troop leaders and (5) registered girls. If the troop has less than (5) girls registered for the current 2021-2022 membership year, 100% renewal of girls and (2) troop leaders is required to receive incentive. Lifetime members need to renew their volunteer role to appear active for the new year.
 


SERVICE UNIT INCENTIVES:
 
  • All service units that hit their spring renewal goal will receive $25 to their SU account. Goals are based on last year’s spring renewal performance. Service units will receive assigned goals for Spring Renewal campaign.

  • Top 5 service units with the greatest increase percentage over prior year will be entered into a drawing to receive $100 to their SU account (one winner will be drawn) .

  • Of all service units who hit or exceed their renewal goal, the Top 10 in renewal percentage will be entered into a drawing to receive $100 to their SU account. (Three winners will be selected).
Steps to Renew
  1. Login to MyGS at gsksmo.org.
  2.  Select "My Account" button then select "My Household" on the left side.
  3. Check the boxes for all family members you want to renew.
  4. Select “Add Renewal” at bottom to continue.
  5. Confirm member details, choose a membership year, select payment type and then select “Submit Member Details.”
  6. Review cart and select the "I acknowledge" button for the GS Promise and Law to the right of the screen, then submit payment.

Questions? Contact the Customer Care team at 816.759.3025 or customercare@gsksmo.org

Financial Assistance/Opportunity Fund:
If you need assistance through the Opportunity Fund, check the “Apply for financial aid” button at the bottom of the “Confirm member details” page during renewal. Parents must also complete the Opportunity Fund Application. Troop leaders cannot request financial assistance for girls in their troop.

Cookie Dough: If your Girl Scout earned Cookie Dough during the 2021 Candy, Nuts & Magazine Program and/or 2022 Cookie Program. She can use these funds to renew membership.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact the Customer Care team at 816.759.3025 or customercare@gsksmo.org.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our Customer Care team to verify that your username/email address is correct. 816.759.3025 or customercare@gsksmo.org.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: The Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact the Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your the Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a troop leader in that troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

The Customer Care team can provide additional support.


Lifetime Membership
  • Graduating Ambassadors (high school seniors) qualify for discounted Young Alum Lifetime Membership (available from ages 18-29), which can be purchased directly from GSUSA.
  • Current volunteers with ten or more years of volunteer service can purchase a Lifetime Membership for $200.
  • Adults (ages 30+) can also purchase a Lifetime Membership directly from GSUSA.

Council and Troop Transfers
  • For Council Transfer Requests complete this form.
  • For Troop Transfers please email Customer Care or call (800) 728-8750.

Questions? Email Customer Care or call (800) 728-8750.

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