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Join Girl Scouts

Joining for the first time?

Making friends, testing her strengths, exploring new possibilities. It’s all here for her.

Whether teaming up with others or learning to shine on their own, Girl Scouts have the tools and community support they need to succeed.

Press play with Girl Scouts. Where she can be herself and her confidence can soar.

She’s ready to go.


Renew Now!

It’s time to press play.

Connecting. New adventures. Making a difference. She’s already on the way to becoming her best self. Whether she dreams of being an artist or an astronaut, we can help her get there. Press play with Girl Scouts and watch her confidence soar.

Need the login to your family account?
Email Customer Care or call 816-759-3025.

 Not sure how to renew? 
View our step by step guide to renewing your troop.

Steps to Renew
  1. Login to MyGS at gsksmo.org.
  2.  Select "My Account" button then select "My Household" on the left side.
  3. Check the boxes for all family members you want to renew.
  4. Select “Add Renewal” at bottom to continue.
  5. Confirm member details, choose a membership year, select payment type and then select “Submit Member Details.”
  6. Review cart and select the "I acknowledge" button for the GS Promise and Law to the right of the screen, then submit payment.

Questions? Contact the Customer Care team at 816.759.3025 or customercare@gsksmo.org

Financial Assistance/Opportunity Fund:
If you need financial assistance through the Opportunity Fund, check the "Request Aid" box next to your daughter’s name on the payment screen. Parents must also complete the Opportunity Fund application. Troop leaders cannot request financial assistance for girls in their troop.

Cookie Dough: If your Girl Scout earned Cookie Dough during the 2020 Candy, Nuts & Magazine Program and/or 2021 Cookie Program. She can use these funds to renew membership.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact the Customer Care team at 816.759.3025 or customercare@gsksmo.org.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our Customer Care team to verify that your username/email address is correct. 816.759.3025 or customercare@gsksmo.org.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: The Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact the Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your the Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a troop leader in that troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

The Customer Care team can provide additional support.


 


Lifetime Membership
  • Graduating Ambassadors (high school seniors) qualify for discounted Young Alum Lifetime Membership (available from ages 18-29), which can be purchased directly from GSUSA.
  • Current volunteers with ten or more years of volunteer service can purchase a Lifetime Membership for $200.
  • Adults (ages 30+) can also purchase a Lifetime Membership directly from GSUSA.

Council and Troop Transfers
  • For Council Transfer Requests complete this form.
  • For Troop Transfers please email Customer Care or call (800) 728-8750.

Questions? Email Customer Care or call (800) 728-8750.

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