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Service Unit Resources

Welcome service unit team members! Here you'll find important information and resources for your service unit team position and the operations of the service unit.

Thank You!

Welcome and thank you, service unit manager and team,

On behalf of Girl Scouts of NE Kansas & NW Missouri, we would like to say thank you again for taking on your position. As a volunteer leader for your service unit, you have been appointed to your position because you not only have the qualities of leadership we are seeking, but also a special interest and commitment to the Girl Scout mission.

You are an invaluable extension of Girl Scouts and we thank you for generously giving your time to help make the world a better place for girls. Your commitment to serve girls as a service unit team member enables troops to succeed and girls to experience a lifetime of leadership. Without you, none of this would be possible. Ultimately, we hope that this experience will be as rewarding for you as it is for the volunteers and girls we serve.

With this in mind, we were inspired to create this new Service Unit Resources web page thanks to your feedback. We hope this space serves as a toolkit for success; a resource to help guide you through the various phases of a Girl Scout Membership Year and support you through the various roles and responsibilities you will face as a leader / mentor to other adult volunteers.

We understand and appreciate that this role you have taken on can be both rewarding and overwhelming, empowering and tiring, inspiring and challenging. We are so thankful for your commitment to Girl Scouts and hope that this space will provide the resources you need to continue to be successful. With the combined efforts of your council support staff, fellow service unit team members, and other volunteers with whom you work, you will make Girl Scouting a positive, enriching experience.

Thank you again for all that you do.

With Gratitude,
Service Unit Support Manager Team

What is a Service Unit?

A Girl Scout service unit is a community of girls and volunteers grouped together within a defined geographic area. The Service Unit Team is an essential local, volunteer-led support system that organizes trainings, meetings, events, girl programs and membership support for volunteers, girls and caregivers.  See an overview of our full council territory.

Service Unit Vision Plan
Service Unit Positions & Training

If you’re joining the local service unit team, your training will be provided by staff or volunteers working in your region. You can learn more about service team positions and access the current training manuals for each position below.

Event Consultant

This training course will guide you through planning Service Unit Events and promoting the Girl Scout Leadership Experience. To schedule your training, please contact your membership manager.​

Service Unit Welcome Specialist

This training course will guide you through onboarding new troop leaders and helping them promote the Girl Scout Leadership Experience. To schedule your training, please contact your membership manager.

Opportunity Consultant
Recognition Chair

This course covers both service unit and council award opportunities for adult volunteers. You will see an overview of each award and the steps to submit nominations.

You will also see creative, informal ideas in recognizing volunteers all year long.

Questions? Email us or call (800) 728-8750.​

Download Recognition Guides:

Recruiter/School Liason
Service Unit Manager

As a Service Unit Manager, you provide the link between council staff and front-line volunteers. Your position training will be conducted in person and include tools for you to build a successful team, run your meetings and plan for the year. To schedule your training, please contact your membership manager.​​

Service Unit Manager Job Description
Service Unit Manager Training Guide

Troop Consultant
Service Unit Communication & Recognition
Communicating with Team Members

As a service unit team, it is important to maintain regular communication with all volunteers in your Service Unit to ensure everyone has access to information. To meet the various needs of your volunteers, please identify and utilize a primary and secondary form of communication.

Here are some commonly used communication methods:

  1. Text messaging
  2. Service Unit Facebook posts (see online guidelines)
  3. GroupMe, Band App, etc.
  4. Dedicated Service Unit Webpage
  5. Email
  6. Phone calls
  7. Short electronic newsletters/blogs
Service Unit Meeting Information

Here is a great document to capture important contact information and share with your leaders each year:

SU Reference Form

Training & Enrichment Activities

Service Unit Agenda Enrichment Topics
Be on the lookout for enrichment topics in your monthly Service Unit Agenda.

Pro-tip: These topics can be presented by your Troop Consultant or another team member during service unit meetings.

Guest Speakers
Work with your Service Unit Support Manager to invite guest speakers to your service unit meetings. Guest speakers can include experts in your community or council staff who can help enhance your programming.

Encourage your troop leaders to provide suggestions for topics and speakers.

Day Camp Training
Training is offered to both new and returning day and twilight camp staff volunteers.

Product Program Training
Training is offered to the Service Unit Product Program Manager who supports troops in the service unit throughout the Cookie and Candy, Nuts & Magazine Programs. A service unit may assign multiple individuals for this role. Service Unit Product Program Managers will work with the staff Product Program team. Learn more now.

Opportunity Catalog Demo and VTK Demo





Recognition Ceremonies

Ceremonies help Girl Scouts mark special events throughout the year, such as bridging to another level, Court of Awards, or a flag ceremony.

Ceremonies can commemorate accomplishments or add something special to the beginning or end of a group's meeting. Girls can plan a ceremony around a theme, such as friendship or nature, and express themselves in words or song. Whatever its purpose, every Girl Scout ceremony helps girls share in Girl Scout history and traditions—and create their own special memories.

We encourage service units to incorporate adult and girl ceremonies into the Service Unit Calendar.

Service Unit Adult Recognition

Taking time to identify and recognize volunteers for a job well done is a vital step in maintaining volunteer engagement. By identifying those who exemplify exceptional service and publicly recognizing them, service nits can further establish a culture of praise and gratitude.  See all the ways to recognize adult volunteers.

Service Unit Forms & Resources

New Leader Orientation Reporting
Connecting your service unit’s new leaders to their local community is a vital step to engaging new leaders! Service Unit Welcome Specialists and Service Unit Managers, please use this form to enter in new leader information after you have completed or invited your volunteers to their service unit orientation.

Virtual Presentation for New Leader Orientation
When onboarding new leaders, whether virtually or in person, this presentation can be used as a supplement to the New Leader Orientation Script

Finance Report for Service Unit
All service unit, day camp and event account holders are still required to submit a finance report annually, due June 1st.  This includes both BOA and non-BOA accounts.

  1. Complete the Service Unit Finance Form
  2. Email a copy of the account's bank statement to

Suggested Service Unit Templates
You might be interested in additional templates to use when communicating with your volunteers and troop leaders and we have provided some optional documents for your consideration (Microsoft Word documents).